We know that a single visit, or a “one and done”-type solution, sounds great. Professional products target nesting sites and the pest – not just the pest itself. It will take time and usually multiple visits to get an infestation completely under control.

Because of this, pest breeding/nesting habits, and the way professional products work, we do not offer one-time treatments at all.

In most cases, companies that do offer them know this and charge an astronomical amount to make up for their “loss” – especially if they have to come treat your home again, if they offer any kind of warranty. This, in turn, means one-time services are usually more expensive in the long run, sometimes even more expensive on a single visit, than our all-year pest control plans.

This is dependent on your infestation. If you are just receiving a regular treatment for things like spiders, ants, mice, etc., there are no additional steps necessary to prepare your property a visit with us.

If you are receiving treatment for bed bugs or cockroaches, we may send you a preparation sheet to prepare certain things within the property to help with treatment, or you may request one by contacting us.

OBEX recommends treating the inside of your property up to twice a year, or once every six months, depending on the type and severity of the infestation. This is due to product efficacy and breakdown rates, lack of direct sunlight exposure, and foot traffic. Exterior barriers can prevent future pests from entering.

When you sign up for service, we request someone to be present for your first visit. However, subsequent services do not require anyone to be at the property for treatment, unless our technician will be treating the inside of the property.

As much as we’d love to say yes to this, there is a reason it’s called pest control, and not pest total elimination.

Treatments are extremely effective in reducing pest populations around and inside your property. It will never be a complete elimination of pests, nor will it reduce those populations in a single treatment. The only way to ensure pests remain in a reduced state is with regular upkeep every 60-90 days. As soon as barriers around the home are depleted, Mother Nature will resume her normal course, and it’s possible pests will return.

In some rare instances, like wasps, ants, moths, flies and others, even with current treatment applied on the home, these pests are known to return in a matter of days due to their effective nesting habits.

The appointment time for new customers is typically around 30 minutes, but this can vary based on the inspection process and the extent of the infestation.

For quarterly, monthly or bi-monthly appointments, expect a technician at your property for 15-30 minutes for exterior treatments. You don’t need to be present for regularly-scheduled appointments unless you’ve requested a re-service or interior treatment. Re-service requests are usually shorter, taking 5-20 minutes, as they’re not full treatment of the property.

Products we use are considered safe once dry by their manufacturer, which varies based on the treatment location. Exterior treatments usually dry in a few minutes in direct sunlight, while interior spraying can take 1-2 hours. Lawn and landscaping granules are water-activated and are considered safe once laid.

We are constantly seeking ways to put the pest control industry on its back (pun intended). Instead of charging per visit like most companies, we offer one simple monthly fee, much like a subscription service. This approach makes our service more accessible and affordable for everyone, allowing more people to enjoy the benefits of pest control services.