Protecting your private information is our priority. This Statement of Privacy applies to obexpest.com and OBEX Pest Defense, LLC and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to OBEX include obexpest.com and OBEX Pest Defense, LLC.

The OBEX website functions as both a sales portal and customer support platform. By using the OBEX website, you consent to the data practices described in this statement. Portions of our platform may also be governed by the privacy policy of FieldRoutes, LLC, which can be found at www.fieldroutes.com/privacy-policy .

Collection of Your Personal Information

To better provide services, OBEX may collect personally identifiable information, including but not limited to:

• First and last name

• Email address

• Phone number

• Property type

We do not collect personal information unless voluntarily submitted. You may be required to provide information when you:

• Register for an account

• Enter a sweepstakes or promotion

• Sign up for third-party partner offers

• Send an inquiry

• Submit payment details for services

This information is used for communication and service delivery. OBEX may also collect additional personal or non-personal information to improve functionality or respond to future needs.

Use of Your Personal Information

OBEX uses your information to:

• Operate, deliver, and maintain requested services

• Communicate updates or appointment confirmations

• Inform you of new offerings, service changes, or seasonal recommendations

Sharing Information with Third Parties

OBEX does not sell, rent, or lease personal data. We may share data with third-party service providers such as:

• Payment processors

• Web hosting services

• Marketing or automation platforms

These providers are bound by confidentiality agreements and are prohibited from using your data for anything beyond OBEX’s instructions.

We may also disclose personal information without notice if required to:

• Comply with legal obligations or processes

• Protect the rights or property of OBEX

• Act in urgent circumstances to protect public or user safety

Tracking User Behavior

OBEX may collect information about how users interact with the website to determine which services are most used. This data helps deliver customized content, user experience improvements, and interest-based advertising.

Automatically Collected Information

We may automatically gather information such as:

• IP address

• Browser type and device details

• Referring website addresses

• Access times and session activity

This data is used for analytics, platform improvements, and system monitoring. Automatically collected data is stored securely and is not sold or shared outside of necessary service relationships or legal obligations.

Use of Cookies

OBEX may use cookies to personalize your online experience and support functionality. Most web browsers accept cookies by default, but you may change your settings to decline them. Please note that disabling cookies may impact site performance or features.

External Links

This website may contain links to third-party websites. OBEX is not responsible for the content or privacy practices of other sites. We recommend reviewing the privacy policies of any external sites you visit.

Security of Your Personal Information

OBEX uses SSL encryption and other security measures to protect your personal data from unauthorized access, use, or disclosure. While we take reasonable steps to secure information, no method of transmission over the internet is entirely secure.

Colorado Privacy Act (CPA) Compliance

In accordance with the Colorado Privacy Act, OBEX recognizes the following consumer rights:

Your Rights

• Right to Access – You may request to see the personal data OBEX has collected about you.

• Right to Correction – You can request corrections to inaccurate or incomplete information.

• Right to Deletion – You may request the deletion of your personal information, with certain exceptions.

• Right to Data Portability – You can request a copy of your data in a portable format.

• Right to Opt-Out – You may opt out of profiling, targeted advertising, or data sharing (if applicable).

To exercise any of these rights, email coloradoprivacyact@obexpest.com.

Appeals Process

If OBEX denies your request, you have the right to appeal. Please email appeals@obexpest.com within 30 days of receiving your decision. OBEX will respond to appeals within 45 days in accordance with the CPA.

No Sale or Targeted Advertising

OBEX does not sell personal data, nor do we engage in targeted advertising or automated profiling that produces legal or significant effects.

Right to Deletion – Exceptions

We may decline a deletion request if retaining the information is necessary to:

• Complete an active transaction or fulfill a contract

• Detect or prevent fraud, security breaches, or illegal activity

• Comply with legal obligations or public interest research

• Ensure internal analytics or services align with user expectations

• Maintain records required for compliance

Data Retention and Storage

We retain your data only as long as necessary for:

• Providing services

• Meeting legal, regulatory, or accounting requirements

Your data may be stored on servers managed by third-party vendors under strict data protection obligations.

Children Under Thirteen

OBEX does not knowingly collect personal information from children under the age of 13. If we become aware of such data collection, we will delete it promptly. If you are under 13, please do not submit any personal information.

E-mail Communications

OBEX may email you from time to time for:

• Appointment confirmations

• Service notices or changes

• Special offers, promotions, or surveys

To opt out of marketing or promotional emails, contact privacy@obexpest.com or use the unsubscribe option in any email.

No GDPR Compliance

This website is intended for use by individuals within the United States, specifically Colorado. OBEX does not target or collect personal data from residents of the European Union and is not subject to GDPR. If you are an EU resident, please do not use this website or submit your information.

Changes to This Statement

OBEX reserves the right to update this Privacy Policy at any time. Significant changes will be posted on this page or emailed to you if you have an account on file. Continued use of the website after changes have been posted indicates your agreement with the updated policy.